Google confirmed the power outage in the business profile assessment, which led to missing comments on many local business profiles and is working to address the issue.
Google Business Information
Google Business Profile is a way for local businesses to add their business to Google and display it in local searches and Google Maps. It also allows businesses to manage how their websites appear in searches, enabling Google to display accurate information about hours, websites, contact information, images and comments.
Comments are a feature that allows users to share their experiences with businesses. This is a useful way for businesses to increase their revenue by actively speaking through word of mouth.
GBP review interruption
Google business profile reviews have been lost, which is bad news for businesses because of the impact of trust building.
Googler Acknowledge interruption And committed to updating the relevant system repairs to the community. However, she does ask companies to read the guidelines on comments, which may be thought to mean that some businesses that lack comments may be deleted for some reason.
She wrote:
“GBP Comment Count Known Issue Update
Known issues
We know of an issue that affects some Google business profiles, causing some profiles to show a comment count than the same as the display issue. The comment itself has not been deleted. We are working to resolve this issue and resume accurate review calculations as soon as possible. Thank you for your patience and will share the latest information about these threads in this thread.Before reporting lost comments, please note that there are many reasons why you can delete comments from the map. Often, missing comments are deleted due to policy violations such as spam or inappropriate content.
Read more about our review policy guide here keep going. You can also refer to it Help Center Articles For more information. ”
This is a developing story and once available, this article will be updated with additional information.
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